Are you looking for the opportunity to start a successful new career? Kevin Kaufer State Farm is adding to our team! We are growing fast and are seeking an Office Representative to manage assigned client accounts. You will address customer concerns and contact prospects to expand your account portfolio. This role may often be challenging so you should be able to remain calm and polite in tough situations. If you have experience in sales or customer service, we'd like to meet you! Your goal will be to foster long-term relationships with clients to help grow our business.

Responsibilities:

• Prospect to provided marketing leads
• Follow up regularly with prospects and current clients to hit production goals
• Help individuals, businesses, and families select the most appropriate policies for health, life, and properties
• Respond promptly to customer queries and complaints to find solutions and defuse tension
• Pass on issues to account managers when needed
• Present new or additional products and services to existing customers
• Answer questions and make changes to existing policies
• Send reports and sales activity, accounts status and possible issues

Skills:

• Strong communication and negotiation skills
• Excellent organizational and multitasking skills
• Assertiveness and confidence
• Goal-driven and ability to work under pressure
• Good problem-solving skills

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• No experience needed

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid work

Work Location: Hybrid remote in Vadnais Heights, MN 55110